Chief Executive, Picker Institute Europe
Chris Graham is the CEO and previously Director of Research and Policy at Picker Institute Europe, an international charity focused on improving care quality for all. His work focuses on promoting the concept of person-centred care, particularly by understanding and improving people’s experiences of health and social care.
He is the chief investigator for England’s NHS national patient and staff survey programmes, which are commissioned by the Care Quality Commission and NHS England respectively and that constitute two of the biggest sources of evidence on experiences of health services. Additionally, Chris and his team undertake a wide range of original health services research in the UK and internationally.