Director of Nursing and Patient Experience, Cygnet Health Care
Julie is Director of Nursing and Patient Experience at Cygnet Health Care where she uses core values of inclusion, partnership and equality to lead the nursing and AHP workforce across the group, to provide high quality compassionate care, supporting well- being, recovery, and delivering improving patient experience and safety.
Julie qualified as an RMN (Registered Mental Health Nurse) and Community Psychiatric Nurse (CPN) in the early90’s and is an experienced Nurse Leader having held a range of clinical, operational and strategic roles. She has a track record of delivering system improvements in quality, safety and outcomes for patients and their families and has created award-winning service models and projects with a focus on patient and family inclusion. In her role at NHS England, focusing on patient experience, safeguarding and investigation of mental health homicides she brought together a unique group of families who had experienced complex bereavement, and created the Making Families Count work.